Shipping
Everything you need to know about our shipping and delivery services.
Shipping Options
Standard Shipping
5-7 business days
Free on orders over $100, otherwise $8.95
Express Shipping
2-3 business days
$15.95 on all orders
Overnight Shipping
Next business day
$25.95 on all orders
International Shipping
We ship to most countries worldwide. International shipping rates and delivery times vary by destination.
Processing time: 1-2 business days
Delivery time: 7-21 business days
Rates: Calculated at checkout based on location
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
Track your order: Order Status
Returns & Exchanges
We want you to love your KAIA pieces. Please note that all sales are final and we do not allow refunds. We offer size or item exchanges within 14 days of delivery.
Returns & Refunds
- • All sales are final
- • No refunds are allowed
- • Please check sizes carefully using our size guide before purchase
Exchanges
- • Free exchange shipping
- • Exchanges accepted within 14 days of delivery
- • Same item in different size or color
- • Items must be unworn and in original condition