Shipping
Everything you need to know about our shipping and delivery services.
Shipping Options
Standard Shipping
5-7 business days
Free on orders over $100, otherwise $8.95
Express Shipping
2-3 business days
$15.95 on all orders
Overnight Shipping
Next business day
$25.95 on all orders
International Shipping
We ship to most countries worldwide. International shipping rates and delivery times vary by destination.
Processing time: 1-2 business days
Delivery time: 7-21 business days
Rates: Calculated at checkout based on location
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
Track your order: Order Status
Returns & Exchanges
We want you to love your KAIA pieces. If you're not completely satisfied, we offer easy returns and exchanges within 30 days of delivery.
Returns
- • 30-day return window
- • Items must be unworn and in original condition
- • Free return shipping on exchanges
- • $5 return shipping fee on refunds
Exchanges
- • Free exchange shipping
- • Same item in different size or color
- • Different item of equal or lesser value
- • Processed within 5-7 business days